Enumerator training manual

13 Tips For Conducting An Effective Online Enumerator Training

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1. Smaller groups are easier to keep engaged – where possible, reducing the number of enumerators involved in a remote data collection project is essential to minimising logistical and accessibility issues (e.g.
2. Restrict the length and quantity of sessions – video conferencing can be tiring. The delivery of training content such as questionnaires or protocol reviews should last no longer than one hour and ideally, there should be no more than two sessions per day, giving sufficient time for enumerators to have independent learning and practice.
3. Respect time zones – there will always be a compromise when conducting online training across different time zones. Be transparent and suggest workable times with all stakeholders to ensure sessions can be delivered at productive times of the day.
4. Use a compatible video conferencing software – when selecting the most suitable video conferencing software (e.g. Skype, Webex, Zoom, Google Meet), accessibility and efficiency is key.
5. Audio calls also work well – if the participants are having issues connecting their video or have an unstable network connection, encourage them to join with audio only.
6. Screen Sharing and Text Window Functionality – the video software must have a screen sharing facility as this enables interactive online learning. This is also useful when conducting mock interviews for the trainers to confirm that the data is entered correctly in the data collection device.
7. At the beginning, be patient – the beginning of a session may be delayed due to participants having connectivity issues. Take a few minutes at the start to give participants every opportunity to sort out these issues.
8. Find a quiet space – all participants should find a space in their homes or elsewhere where they can attend the training and conduct the surveys. Given that schools have been closed in many countries and working from home was not a common practice, finding a suitable place of work within the house may be a challenge, and assisting participants in finding such space, which may require funding, will benefit their participation and performance through the training and data collection.
9. Record training sessions (with relevant permissions) – one advantage of conducting training sessions online is that they can be recorded. Provided all session providers give permission, training sessions conducted online should be recorded – allowing participants to review training sessions at a later date while also enabling access to those unable to attend the live session.
10. Have designated Q&A sections – to ensure efficient session delivery, those leading the session should allocate specific times for Q&A. This focuses the Q&A and avoids disruption of the training content which can take much longer if participants are encouraged to ask questions throughout.

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